Checking product variants and packaging before requesting a quotation
Same brand name, different product: the variant checks worth doing before you ask for prices.
Updated
Branded oral-care products are sold under the same name in many countries, but the product on the shelf is not always identical. Checking the variant before you request a quotation avoids delays and returns. These are the checks we recommend.
Size and pack format
Many lines exist in several sizes that look alike in a list. A flavour of toothpaste can be sold in travel, standard and larger tubes; brush heads come in packs of different counts; mouthwash in more than one bottle size. Treat each size as its own item and give each one a quantity.
Flavour and variant names
Variant names can differ slightly between catalogues and markets. When a name looks close to another — two similar flavour names, or a “classic” and a plain version — ask us to confirm whether they are the same product before you combine quantities. We never assume two lines are the same because their names are similar.
Market version and pack language
The version made for one market can carry different pack text, and occasionally a different formulation or regulatory status, from the version for another market. If your customers need a particular pack language, say so in your enquiry. We confirm which version can be supplied for your destination as part of the quotation.
Powered products: model and version
Rechargeable toothbrushes and water flossers can be sold with different chargers or plugs in different markets, and model numbers can differ by region within the same series. Battery-powered models may not have this issue. Give the exact model and the destination, and ask about the power supply only where it matters to your customers; we check the version before quoting.
Brand names that change between countries
Some ranges are sold under different brand names in different countries — denture-care products are a common example. If your market uses a different name for a product you see in our catalogue, mention both names.
Barcodes and identifiers
If you work from barcodes, include them in your notes. We check identifiers against the product and packaging being supplied before confirming them. A barcode alone is not enough to identify the correct market version, which is why we also ask for the destination.
Before you send
- Each size and pack count listed as a separate line
- Exact flavour or variant name as on the pack
- Required pack language, if any
- Destination country for every shipment
- Exact model number for powered products
Model and power details — only where relevant
For electric toothbrushes and water flossers, give the exact model name or number and the colour where a series has several. If your market needs a particular version, say so. There is no need to guess technical details: tell us the destination and we will check the version that can be offered for it.
When you are unsure of the exact variant
Describe what you know — the brand, the product line, the size — and mark the line as “variant to be confirmed”. That is more useful than choosing a similar product at random, and it lets us come back with the options we can source.